Our Culture & Values

We don’t just talk about values—we use them to make decisions, set expectations, and hold ourselves accountable every day.

How We Work Matters

At Raven Automation, we believe how the work gets done is just as important as what gets delivered. Our culture isn’t built on slogans or perks, it’s built on clear expectations, trust, and accountability.

We work in an environment where people are encouraged to think critically, ask better questions, and take ownership of outcomes. We value progress over perfection, clarity over complexity, and solutions that hold up in the real world.

That means we:

Approach problems with curiosity, not assumptions
Take responsibility for results—not just effort
Communicate openly and directly
Design automation with the end user and business impact in mind

Our values show up in daily decisions, client interactions, and the way we support one another as a team. They guide how we hire, how we lead, and how we measure success.

The Values That Drive Us

Core Values

At Raven Automation, we don’t just build automation—we build trust. Our values shape how we work with MSPs and how we collaborate as a team.

Our core values aren’t just words—they’re the foundation of how we operate, solve problems, and build lasting partnerships with the MSPs we serve.

Build Trust

We earn confidence through transparency and results.

We earn confidence through transparency and results—because strong relationships start with honesty and grow through follow-through.

Make It Better

Every process, every time—there’s always room to improve.

We challenge the status quo, continuously improving processes, experiences, and outcomes—because good enough isn’t good enough.

Always Curious

We ask why, test everything, and never stop learning.

We stay hungry for knowledge, exploring new ideas and technologies to uncover smarter, faster, and more effective ways to serve our clients.

Every Problem Has a Solution

Obstacles are just the next automation waiting to happen.

We see challenges as opportunities to innovate, approaching every obstacle with creativity, logic, and a belief that there’s always a better way.

Take Ownership

We act like owners—because outcomes matter.

We take initiative, follow through, and own the results—because accountability is the engine that drives real progress.

Interested in Working Here?

If our approach to ownership, curiosity, and accountability resonates with you, we’d love to connect.

We’re always interested in thoughtful problem-solvers who want to build automation that delivers real impact.