Meet the Team Powering the Future of MSP Automation

We’re not just automation experts—we’re former MSP operators who understand your challenges and are obsessed with helping you work smarter, not harder.

We Built the Tools We Wish We Had

Before Raven Automation, we ran an MSP. Like many, we were drowning in tickets, manual processes, and the never-ending pressure to do more with less. That pressure forced us to build custom automations to survive—and it worked.

What started as an internal fix became a repeatable framework. As others noticed and asked for help, Raven Automation was born. Today, we help MSPs transform how they work—by automating what slows them down.

Our purpose—creating better experiences through automation—drives everything we do. Whether it’s making life easier for your service desk, improving client outcomes, or giving leadership clearer insights, we’re here to transform how your MSP operates from the inside out.

We’re not just building automations. We’re building better days, better businesses, and better futures for the MSPs we serve.

MSP Automation Tools

Automation Is All We Do. And We Do It Differently

RPA Development

At Raven Automation, we’ve walked in your shoes. We’ve felt the pressure of growing an MSP while juggling ticket backlogs, staffing constraints, and client expectations. That experience is what sets us apart.

We don’t just build automation—we build better MSPs.

Our team is 100% focused on Robotic Process Automation (RPA) for service providers. This isn’t a side hustle or a trendy add-on. From engineers to strategists, our entire company is dedicated to building practical, high-impact automations that help MSPs work smarter, reduce overhead, and improve service delivery.

We start every project with one goal: deliver a measurable return on your investment. That’s why every solution we build is grounded in your business outcomes—saving time, cutting costs, and creating better experiences for your team and your clients.

The Values That Drive Us

Core Values

At Raven Automation, we don’t just build automation—we build trust. Our values shape how we work with MSPs and how we collaborate as a team.
Our core values aren’t just words—they’re the foundation of how we operate, solve problems, and build lasting partnerships with the MSPs we serve.

Build Trust

We earn confidence through transparency and results.
We earn confidence through transparency and results—because strong relationships start with honesty and grow through follow-through.

Make It Better

Every process, every time—there’s always room to improve.
We challenge the status quo, continuously improving processes, experiences, and outcomes—because good enough isn’t good enough.

Always Curious

We ask why, test everything, and never stop learning.
We stay hungry for knowledge, exploring new ideas and technologies to uncover smarter, faster, and more effective ways to serve our clients.

Every Problem Has a Solution

Obstacles are just the next automation waiting to happen.
We see challenges as opportunities to innovate, approaching every obstacle with creativity, logic, and a belief that there’s always a better way.

Take Ownership

We act like owners—because outcomes matter.
We take initiative, follow through, and own the results—because accountability is the engine that drives real progress.