Description
Validate offline alerts before they waste your team’s time.
Raven Automation’s Offline Network Devices workflow uses Robotic Process Automation (RPA) to intelligently respond to offline network device alerts. By leveraging your RMM tool, the workflow queries and retests devices multiple times before creating a PSA ticket—helping to eliminate false positives and preventing unnecessary disruption to on-call resources.
This proactive validation process ensures only actionable alerts reach your team, improving response efficiency and reducing alert fatigue.
Key Benefits:
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Uses RPA to verify offline device alerts through repeated testing
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Integrates with your RMM for accurate device checks
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Reduces false positives and alert noise
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Prevents unnecessary on-call escalations
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Improves network monitoring accuracy and team efficiency
