Description
Easily manage on-call rotations with automation.
Raven Automation’s Set OnCall Tech workflow simplifies the process of updating your on-call schedule in ConnectWise. Whether you need to make an immediate change or schedule a future update, this workflow lets you assign the designated on-call technician to the appropriate Service Board with just a few clicks—reducing admin time and improving response readiness.
Key Benefits:
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Assign on-call technicians to ConnectWise Service Boards
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Supports immediate changes and future scheduling
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Reduces manual updates and errors
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Improves visibility and team accountability
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Ideal for managing after-hours or rotating support schedules
