Description
Keep child tickets organized and in sync—automatically.
Stop losing track of child tickets with Raven Automation’s Child Ticket Management workflow. This automation ensures child tickets follow the lead of their parent—automatically moving them to the correct service board or queue based on the parent ticket’s final status. No more orphaned or forgotten tickets slowing down your process.
By maintaining structure and consistency, your team can deliver a smoother, more reliable service experience.
Key Benefits:
-
Automatically manages child ticket disposition
-
Prevents orphaned or overlooked tickets
-
Keeps service boards clean and organized
-
Reduces manual tracking and follow-ups
-
Enhances process consistency across the service desk
